Incident and Emergency Management Market Size, Share and Trends 2024 to 2034

Incident and Emergency Management Market Size and Forecast 2024 to 2034

The global incident and emergency management market size is calculated at USD 137.48 billion in 2024 and is predicted to reach around USD 250.01 billion by 2034, expanding at a CAGR of 6.16% from 2024 to 2034. The increasing global warming, adverse ecological conditions, and disrupted natural calamities are driving the growth of the incident and emergency management market.

Incident and Emergency Management Market Key Takeaways

• North America dominated the incident and emergency management market in 2023.
• Europe is expected to witness significant growth during the forecast period.
• By solution, the situational awareness segment contributed the highest market share in 2023.
• By solution, the geospatial technology solution segment will show significant growth during the forecast period.
• By system, the simulation system segment captured the biggest market share in 2023.
• By service, the consultant segment generated a major market share of 2% in 2023.
• By service, the training segment is anticipated to show significant growth from 2024 to 2034.

How Can Artificial Intelligence (AI) Impact the Incident and Emergency Management Market?

The integration of artificial intelligence in the incident and emergency management market offers several benefits in a number of different applications, such as emergency prediction, prevention, and response. AI algorithms provide early warning signs, weather forecasting, emergency response and recovery efforts, post-disaster recovery and rebuilding, and basic medical and psychological consultations.

• In July 2024, Fire and Rescue NSW (FRNSW), the first Australian fire agency collaborated with the University of New South Wales (UNSW) for the development of AI-based immersive disaster simulation and training systems.

Market Overview

Incident and emergency management is the technology, function, or system used for designing and implementing effective planning and strategies in the organization to deal with the potential risks and threats in the process. The emergency system helps in reducing the risk of hazards and promotes a safer environment. Incident and emergency management provides a safer and more protective environment for the property and people and enhances confidence in the organization to cope with any adverse situation.

Incident and Emergency Management Market Growth Factors

• The increase in natural calamities: The rising environmental pollution and global warming are the major causes of the increasing number of natural disasters in the world, such as earthquakes, floods, and others, which disrupt overall humanity and boost the demand for incident and emergency management market.
• Pandemic outbreak: The sudden emergence of the pandemic and the human-to-human transmission of disease that disrupts humanity and the economies of the world. The outbreak is one of the leading factors that cause awareness and demand in the incident and emergency management market.
• Government support: The increasing government support in the expansion of the emergency services in the different industries for mitigating the existing and potential risks in the organizations.

Market Scope

Market Dynamics

Driver

Awareness about the benefits of incident and emergency management

The increasing adoption of incident and emergency management market services by different industries owing to its benefits while implementing the technology. Emergency management helps in boosting preparedness strategies. The incident and emergency management provides efficient communication and coordination within the team, external agencies, and stakeholders. It further offers data-driven decision-making, enhances and streamlines communication, and accelerates recovery. The adaptation of the emergency management system in the industries allows them to mitigate potential threats and emergencies.

Restraint

Unawareness in people

The higher unawareness regarding the incident and emergency management system in the population and the industries are limiting the growth of the incident and emergency management market.

Opportunity

Technological advancements in emergency management

Technological advancements like the integration of automation, robotics, drones, communication and collaboration tools, geographical information tools, and real-time data monitoring and decision-making processes. Technologies play a significant role in increasing the efficiency of the emergency management system, and with the use of proper tools, organizations can efficiently manage potential risks and hazards. Additionally, there is an ongoing investment in the research and development program on the technology development in emergency management systems.

Solution Insights

The situational awareness segment dominated the incident and emergency management market in 2023. Situational awareness is one of the important parts of incident and emergency management; it provides real-time insights into the potential hazards in the organization or any other property that helps in efficiently managing problems by making proper decisions on time, which leads to saving the property and lives. Situational awareness consists of the different benefits and factors such as personal protection, reaction, decision-making regarding emergency situations, maintaining safety, and others.

The geospatial technology solution segment will show significant growth in the incident and emergency management market during the forecast period. The rising population rate and environmental factors are highly responsible for climate change and geographical changes in the world. The increasing incidence of earthquakes, floods, and other natural calamities is driving the demand for geospatial technology solutions. The integration of geospatial technology into emergency management helps in analyzing and detecting potential problems, it assists in designing and modeling mitigation projects and communicating the problems with the community to make resilience.

System Insights

The simulation system segment led the global incident and emergency management market in 2023. The simulation system in the incident and emergency management helps respond to the readiness or preparedness for potential hazards. The simulation system helps in making informed decisions in emergency situations and aims to strengthen the strategies and plans to deal with the problems. There are different types of simulation exercises, such as tabletop exercises, drills, functional exercises, and field exercises. The simulation system works on preparing communities and enabling them to stress testing plans and systems. 

• In October 2024, AUSCERT launched the new Tabletop Exercise Service designed to assist organizations in testing their preparedness for responding to and managing diverse incidents. 

Service Insights

The consultant segment dominated the global incident and emergency management market in 2023. There is an increasing demand for incident and emergency management consultancies from leading organizations or firms to deal with emergency situations. The emergency management consultant provides advice and analytical services for both government agencies and private companies. They provide disaster plans for devices, oversee preparedness training, and develop crisis protocols. They may also help the organization for dealing with unaware situations and make plans for different types of situations.

The training segment is anticipated to witness significant growth in the incident and emergency management market during the anticipated period. The rising awareness regarding environmental factors, natural calamities, healthcare, financial setbacks, and other emergencies is driving the adaptation of incident and emergency training for dealing with unwanted problems or situations. Emergency management training helps in understanding the importance and requirements of emergency response management, making or designing effective plans, and others.

Regional Insights

North America dominated the incident and emergency management market in 2023. The growth of the market is attributed to the rising industrialization and urbanization, which causes a higher impact on the environment and increases the rate of global warming and carbon footprint on earth, which drives the chance of natural calamities and increases the demand for the market. The rising awareness about emergency management or disaster management by the regional government and private firms.

• The United States experienced 28 separate climate and weather disasters that cost up to USD 1 billion and caused 492 direct or indirect fatalities. 
• The damage caused by the 2023 disaster totaled USD 92.9 billion. The total cost of damage by the disaster in the United States was USD 603.1 billion over the last 5 years (2019-2023), with the 5 years of annual average cost of USD 120.6 billion. 

Europe is expected to witness significant growth in the incident and emergency management market during the forecast period. There is a rising awareness about the incident and emergency management system due to the region facing a number of natural disasters and emergency situations. The rising economic development in the regional countries and the government intervention in supporting and implementing the labor safety rules in the organization leads to the higher adoption of incident and emergency management by the different industries.

• In May 2024, the approximate cost for climate change in the European countries varies between € 34 to € 110 per person per year.
• Over the last decades, Europe has seen higher destruction and losses due to climate-related disasters; 2023 was the hottest year, with recording disasters costing more than € 77 billion. The expected cost of inaction in an increase in warming cases will reach up to 7% of EU GDP.

Incident and Emergency Management Market Companies

• Esri (U.S.)
• Intermedix Corporation (U.S.)
• Corporation (U.S.)
• MetricStream (U.S.)

Latest Announcement by Industry Leaders 

• In November 2024, ArcGIS Pro is updated by the Esri team. The updated version supports increased data visualization, GeoAI capabilities, enhanced searching experience, and a license management system for both administrators and users.
• In October 2024, MetricStream, a leading market player in integrated risk management and governance, risk, and compliance (GRC) solutions, ranked 12th in the 2025 Chartis RiskTech100® alongside leaders like SAS, Moody’s, FIS, S&P Global, Nasdaq, FICO, and Bloomberg. MetricStream was awarded as the winner in the Enterprise GRC and Audit solution categories.

Recent Developments

• In July 2024, the Boulder Office of Disaster Management (ODM) added the new feature of text messaging for enhancement in the current communication process, which is totally dependent on social media and the ODM website. These add-ons are made to update the community members and keep them informed in emergency or disaster situations. 
• In November 2024, the Michigan State Police Emergency Management and Homeland Security Division introduced the "Know Your Plan. Be Alert" campaign aiming to help their residents for preparing to emergencies in their local areas. 
• In September 2024, Watch Duty, a trusted wildfire information app by people across the world, launched the Watch Duty Pro, a robust new version of the app specifically designed for first responders, firefighters, and emergency managers.
• In August 2024, the World Health Organization (WHO) introduces the global Strategic Preparedness and Response Plan to put a pause on the outbreak of infectious transmission of mpox by human-to-human through coordinated global, regional, and national efforts. 
• In March 2024, the Dubai Health Authority (DHA) launched the ‘Dubai Disaster Medicine Programme.’ the program aims to enhance the healthcare readiness of the city and boost the public health safety system in preparation for potential healthcare emergencies. 

Segments Covered in the Report  

By Solution

• Geospatial Technology Solution
• Cbrne/Hazmat Solution
• Situational Awareness Solution

By System

• Simulation Systems

By Service

• Training
• Consultant

By Geography

• North America
• Asia Pacific
• Europe
• Latin America
• Middle East and Africa