IT Services Outsourcing Market Size, Share, and Trends 2024 to 2034

The global IT services outsourcing market size accounted for USD 611.80 billion in 2024, grew to USD 661.96 billion in 2025 and is predicted to surpass around USD 1345.48 billion by 2034, representing a healthy CAGR of 8.20% between 2024 and 2034.

  • Last Updated : December 2024
  • Report Code : 2075
  • Category : ICT

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on IT Services Outsourcing Market 

5.1. COVID-19 Landscape: IT Services Outsourcing Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global IT Services Outsourcing Market, By Service

8.1. IT Services Outsourcing Market, by Service, 2023-2032

8.1.1 Application

8.1.1.1. Market Revenue and Forecast (2021-2034)

8.1.2. Network operations

8.1.2.1. Market Revenue and Forecast (2021-2034)

8.1.3. Data center operations

8.1.3.1. Market Revenue and Forecast (2021-2034)

8.1.4. Help desk

8.1.4.1. Market Revenue and Forecast (2021-2034)

8.1.5. Emerging technology

8.1.5.1. Market Revenue and Forecast (2021-2034)

8.1.5. Others

8.1.5.1. Market Revenue and Forecast (2021-2034)

Chapter 9. Global IT Services Outsourcing Market, By Location

9.1. IT Services Outsourcing Market, by Location, 2023-2032

9.1.1. Offshore

9.1.1.1. Market Revenue and Forecast (2021-2034)

9.1.2. Onshore

9.1.2.1. Market Revenue and Forecast (2021-2034)

Chapter 10. Global IT Services Outsourcing Market, By End User 

10.1. IT Services Outsourcing Market, by End User, 2023-2032

10.1.1. BFSI

10.1.1.1. Market Revenue and Forecast (2021-2034)

10.1.2. Healthcare

10.1.2.1. Market Revenue and Forecast (2021-2034)

10.1.3. Aerospace and defense

10.1.3.1. Market Revenue and Forecast (2021-2034)

10.1.4. Telecom and media

10.1.4.1. Market Revenue and Forecast (2021-2034)

Chapter 11. Global IT Services Outsourcing Market, Regional Estimates and Trend Forecast

11.1. North America

11.1.1. Market Revenue and Forecast, by Service (2021-2034)

11.1.2. Market Revenue and Forecast, by Location (2021-2034)

11.1.3. Market Revenue and Forecast, by End User (2021-2034)

11.1.4. U.S.

11.1.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.1.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.1.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.1.5. Rest of North America

11.1.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.1.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.1.5.3. Market Revenue and Forecast, by End User (2021-2034)

11.2. Europe

11.2.1. Market Revenue and Forecast, by Service (2021-2034)

11.2.2. Market Revenue and Forecast, by Location (2021-2034)

11.2.3. Market Revenue and Forecast, by End User (2021-2034)

11.2.4. UK

11.2.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.2.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.2.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.2.5. Germany

11.2.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.2.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.2.5.3. Market Revenue and Forecast, by End User (2021-2034)

11.2.6. France

11.2.6.1. Market Revenue and Forecast, by Service (2021-2034)

11.2.6.2. Market Revenue and Forecast, by Location (2021-2034)

11.2.6.3. Market Revenue and Forecast, by End User (2021-2034)

11.2.7. Rest of Europe

11.2.7.1. Market Revenue and Forecast, by Service (2021-2034)

11.2.7.2. Market Revenue and Forecast, by Location (2021-2034)

11.2.7.3. Market Revenue and Forecast, by End User (2021-2034)

11.3. APAC

11.3.1. Market Revenue and Forecast, by Service (2021-2034)

11.3.2. Market Revenue and Forecast, by Location (2021-2034)

11.3.3. Market Revenue and Forecast, by End User (2021-2034)

11.3.4. India

11.3.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.3.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.3.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.3.5. China

11.3.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.3.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.3.5.3. Market Revenue and Forecast, by End User (2021-2034)

11.3.6. Japan

11.3.6.1. Market Revenue and Forecast, by Service (2021-2034)

11.3.6.2. Market Revenue and Forecast, by Location (2021-2034)

11.3.6.3. Market Revenue and Forecast, by End User (2021-2034)

11.3.7. Rest of APAC

11.3.7.1. Market Revenue and Forecast, by Service (2021-2034)

11.3.7.2. Market Revenue and Forecast, by Location (2021-2034)

11.3.7.3. Market Revenue and Forecast, by End User (2021-2034)

11.4. MEA

11.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.4.4. GCC

11.4.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.4.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.4.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.4.5. North Africa

11.4.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.4.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.4.5.3. Market Revenue and Forecast, by End User (2021-2034)

11.4.6. South Africa

11.4.6.1. Market Revenue and Forecast, by Service (2021-2034)

11.4.6.2. Market Revenue and Forecast, by Location (2021-2034)

11.4.6.3. Market Revenue and Forecast, by End User (2021-2034)

11.4.7. Rest of MEA

11.4.7.1. Market Revenue and Forecast, by Service (2021-2034)

11.4.7.2. Market Revenue and Forecast, by Location (2021-2034)

11.4.7.3. Market Revenue and Forecast, by End User (2021-2034)

11.5. Latin America

11.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.5.3. Market Revenue and Forecast, by End User (2021-2034)

11.5.4. Brazil

11.5.4.1. Market Revenue and Forecast, by Service (2021-2034)

11.5.4.2. Market Revenue and Forecast, by Location (2021-2034)

11.5.4.3. Market Revenue and Forecast, by End User (2021-2034)

11.5.5. Rest of LATAM

11.5.5.1. Market Revenue and Forecast, by Service (2021-2034)

11.5.5.2. Market Revenue and Forecast, by Location (2021-2034)

11.5.5.3. Market Revenue and Forecast, by End User (2021-2034)

Chapter 12. Company Profiles

12.1. Accenture

12.1.1. Company Overview

12.1.2. Product Offerings

12.1.3. Financial Performance

12.1.4. Recent Initiatives

12.2. Cognizant

12.2.1. Company Overview

12.2.2. Product Offerings

12.2.3. Financial Performance

12.2.4. Recent Initiatives

12.3. Capgemini

12.3.1. Company Overview

12.3.2. Product Offerings

12.3.3. Financial Performance

12.3.4. Recent Initiatives

12.4. Infosys

12.4.1. Company Overview

12.4.2. Product Offerings

12.4.3. Financial Performance

12.4.4. Recent Initiatives

12.5. IBM

12.5.1. Company Overview

12.5.2. Product Offerings

12.5.3. Financial Performance

12.5.4. Recent Initiatives

12.6. HP

12.6.1. Company Overview

12.6.2. Product Offerings

12.6.3. Financial Performance

12.6.4. Recent Initiatives

12.7. Oracle

12.7.1. Company Overview

12.7.2. Product Offerings

12.7.3. Financial Performance

12.7.4. Recent Initiatives

Chapter 13. Research Methodology

13.1. Primary Research

13.2. Secondary Research

13.3. Assumptions

Chapter 14. Appendix

14.1. About Us

14.2. Glossary of Terms

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