The global online food delivery market size was USD 210.45 billion in 2023, calculated at USD 232.76 billion in 2024 and is projected to surpass around USD 637.46 billion by 2034, expanding at a CAGR of 10.6% from 2024 to 2034.
The global online food delivery market size accounted for USD 232.76 billion in 2024 and is expected to be worth around USD 637.46 billion by 2034, at a CAGR of 10.6% from 2024 to 2034.
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The Asia Pacific online food delivery market size was estimated at USD 88.39 billion in 2023 and is predicted to be worth around USD 267.73 billion by 2034, at a CAGR of 10.8% from 2024 to 2034.
The process of ordering food online involves customers selecting their preferred restaurant or food cooperative/franchise through the restaurant's website or mobile application. Typically, individuals search for their favorite restaurant based on cuisine type, choose from the available menu items, and opt for either delivery or pickup. The delivered items can include beverages, food dishes, desserts, and more. Payment can be made using credit cards or cash, and the restaurant shares a portion of the payment with the online food company. Online food delivery offers unparalleled convenience to consumers. With just a few clicks or taps on their mobile devices, customers can order food from their favorite restaurants and have it delivered to their doorstep. This convenience factor has attracted a large customer base, including busy professionals, families, and individuals who prefer the ease of ordering from home.
The widespread availability and adoption of smartphones is anticipated to augment the growth of the online food delivery market during the forecast period. Mobile applications provided by food delivery platforms make it extremely easy for users to browse menus, place orders, track deliveries, and make payments, all from the convenience of their smartphones. Furthermore, online food delivery platforms have made significant investments in expanding their delivery infrastructure. This includes partnering with restaurants, hiring delivery drivers, and implementing efficient logistics systems to ensure timely and reliable deliveries. The expanded delivery networks have contributed to the growth of the market by reaching more customers and reducing delivery times.
The remarkable expansion of the online food delivery industry has not gone unnoticed, as evidenced by tech giants like Amazon and Google entering the market with their own delivery services on a global scale. This presents an opportunity for food business owners to establish early partnerships with these well-funded services and reap the benefits of the expected growth in the coming years. Additionally, while having a dedicated delivery team has been crucial to the success of online food ordering and delivery; many brands consider it a potentially unreliable dependency in the long term. There is ample room for optimizing the delivery process in terms of both speed and cost-effectiveness, and we are witnessing notable efforts being invested in developing new delivery channels, such as robots, parachutes, and drones.
| Report Coverage | Details |
| Market Size in 2023 | USD 210.45 Billion |
| Market Size in 2024 | USD 232.76 Billion |
| Market Size by 2034 | USD 637.46 Billion |
| Growth Rate from 2024 to 2034 | CAGR of 10.6% |
| Largest Market | North America |
| Base Year | 2023 |
| Forecast Period | 2024 to 2034 |
| Segments Covered | By Platform Type and By Payment Method |
| Regions Covered | North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa |
Increasing third-party delivery options
The food delivery landscape has undergone a complete transformation with the emergence of third-party delivery companies. In the past, food delivery options were limited to either large companies with the infrastructure to offer delivery (usually focused on pizza) or small local businesses providing localized delivery services. However, the advent of platforms like DoorDash, Uber Eats, and GrubHub has revolutionized the delivery space, making it significantly easier for businesses of all sizes to sell food online and have it delivered directly to customers.
Moreover, third-party delivery services are no longer restricted solely to restaurant food delivery. While delivery apps remain popular for restaurant orders, other food and beverage businesses, including alcohol delivery and convenience stores, are also utilizing third-party delivery services. There is a wide array of third-party delivery services available for businesses to choose from, making it challenging to determine the best app(s) based on the specific business type. Some of these apps are already integrated with leading point-of-sale (POS) systems, while others operate independently.
Increased competition in the sector has the potential to drive down delivery commissions, which are often substantial, thereby helping food businesses increase their profits and attract more customers. Thus, the online food delivery market has experienced significant growth and diversification, with the utilization of third-party delivery companies.
Unstable market prices
The pricing strategy for food delivery services faces a significant challenge due to the volatility of food prices. Multiple factors influence prices in the food industry, including supply and demand, weather conditions, disease outbreaks, conflicts, and natural disasters. One of the primary factors affecting food prices is the high cost of oil. As food often travels long distances, increased oil prices result in higher shipping costs. Furthermore, climate change contributes to price fluctuations. Changes in climate patterns lead to more extreme weather events caused by greenhouse gas emissions. Rising temperatures result in increased evaporation, reduced rainfall, water runoff, and potential crop damage due to floods.
Introduction of delivery management software
The rollout of delivery management software is likely to offer growth opportunities for the online food delivery market in the years to come. Delivery management software is utilized by various businesses to effectively track deliveries at every stage. This software can be widely employed by renowned delivery companies like FedEx and UPS to streamline the entire delivery process. Moreover, food businesses and third-party delivery companies are increasingly adopting advanced delivery management software to facilitate efficient management of their own deliveries. Integrating specific delivery management software can help analyze delivery data and optimize processes, reducing waiting times and minimizing costs. Remarkably, some restaurant website builders now offer built-in management software specifically designed for this purpose.
Online ordering management software is suitable for restaurant chains, independent and small restaurants, quick-service restaurants, coffee shops, and fast-casual eateries, essentially catering to all types of food businesses that provide delivery services. Additionally, dark kitchens, also known as cloud kitchens, ghost kitchens, or virtual restaurants, can greatly benefit from this type of delivery middleware. These kitchens exclusively prepare food for delivery (and sometimes takeaways), with third-party platforms like Deliveroo, Just Eat, Glovo, Foodora, SkipTheDishes, and others providing last-mile delivery services. Furthermore, larger enterprises engaged in delivery, such as FMCG companies, supermarkets, groceries, and other retail businesses, can also find online food delivery software beneficial to their operations.
On the basis of platform type, the mobile applications segment held a considerable revenue share in 2023. Mobile applications provide a convenient and user-friendly platform for customers to browse menus, place orders, and track deliveries. The ease of use and accessibility of these apps have attracted a large user base, contributing to the segment market growth. Mobile apps offer features that enhance the overall user experience, such as personalized recommendations, easy navigation, real-time order tracking, and secure payment options. These features improve customer satisfaction and loyalty, driving the growth of the mobile applications segment. These factors are likely to create opportunities for the segment growth of the online food delivery market during the forecast period.
Based on the payment method, the online payment segment held the largest market share in 2023. Online payment methods provide a convenient and secure way for customers to pay for their food orders. The ability to make payments directly through the app or website eliminates the need for cash transactions and offers a seamless checkout experience. Additionally, as digitization continues to expand globally, more people are adopting online payment methods. This trend creates an opportunity for the online payment segment within the food delivery market to grow and cater to the increasing number of users who prefer digital payment options.
Segments Covered in the Report
By Platform Type
By Payment Method
By Geography
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology (Premium Insights)
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Online Food Delivery Market
5.1. COVID-19 Landscape: Online Food Delivery Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global Online Food Delivery Market, By Platform Type
8.1. Online Food Delivery Market, by Platform Type, 2024-2034
8.1.1. Mobile Applications
8.1.1.1. Market Revenue and Forecast (2021-2034)
8.1.2. Website
8.1.2.1. Market Revenue and Forecast (2021-2034)
Chapter 9. Global Online Food Delivery Market, By Payment Method
9.1. Online Food Delivery Market, by Payment Method, 2024-2034
9.1.1. Online Payment
9.1.1.1. Market Revenue and Forecast (2021-2034)
9.1.2. Cash on Delivery
9.1.2.1. Market Revenue and Forecast (2021-2034)
Chapter 10. Global Online Food Delivery Market, Regional Estimates and Trend Forecast
10.1. North America
10.1.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.1.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.1.3. U.S.
10.1.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.1.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.1.4. Rest of North America
10.1.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.1.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.2. Europe
10.2.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.2.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.2.3. UK
10.2.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.2.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.2.4. Germany
10.2.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.2.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.2.5. France
10.2.5.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.2.5.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.2.6. Rest of Europe
10.2.6.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.2.6.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.3. APAC
10.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.3.3. India
10.3.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.3.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.3.4. China
10.3.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.3.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.3.5. Japan
10.3.5.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.3.5.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.3.6. Rest of APAC
10.3.6.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.3.6.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.4. MEA
10.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.4.3. GCC
10.4.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.4.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.4.4. North Africa
10.4.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.4.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.4.5. South Africa
10.4.5.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.4.5.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.4.6. Rest of MEA
10.4.6.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.4.6.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.5. Latin America
10.5.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.5.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.5.3. Brazil
10.5.3.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.5.3.2. Market Revenue and Forecast, by Payment Method (2021-2034)
10.5.4. Rest of LATAM
10.5.4.1. Market Revenue and Forecast, by Platform Type (2021-2034)
10.5.4.2. Market Revenue and Forecast, by Payment Method (2021-2034)
Chapter 11. Company Profiles
11.1. Uber Eats
11.1.1. Company Overview
11.1.2. Product Offerings
11.1.3. Financial Performance
11.1.4. Recent Initiatives
11.2. DoorDash
11.2.1. Company Overview
11.2.2. Product Offerings
11.2.3. Financial Performance
11.2.4. Recent Initiatives
11.3. Grubhub
11.3.1. Company Overview
11.3.2. Product Offerings
11.3.3. Financial Performance
11.3.4. Recent Initiatives
11.4. Just Eat Takeaway
11.4.1. Company Overview
11.4.2. Product Offerings
11.4.3. Financial Performance
11.4.4. Recent Initiatives
11.5. Zomato
11.5.1. Company Overview
11.5.2. Product Offerings
11.5.3. Financial Performance
11.5.4. Recent Initiatives
11.6. Deliveroo
11.6.1. Company Overview
11.6.2. Product Offerings
11.6.3. Financial Performance
11.6.4. Recent Initiatives
11.7. Grab Holdings Inc.
11.7.1. Company Overview
11.7.2. Product Offerings
11.7.3. Financial Performance
11.7.4. Recent Initiatives
11.8. Delivery Hero SE
11.8.1. Company Overview
11.8.2. Product Offerings
11.8.3. Financial Performance
11.8.4. Recent Initiatives
11.9. Ele.me
11.9.1. Company Overview
11.9.2. Product Offerings
11.9.3. Financial Performance
11.9.4. Recent Initiatives
11.10. Rappi
11.10.1. Company Overview
11.10.2. Product Offerings
11.10.3. Financial Performance
11.10.4. Recent Initiatives
Chapter 12. Research Methodology
12.1. Primary Research
12.2. Secondary Research
12.3. Assumptions
Chapter 13. Appendix
13.1. About Us
13.2. Glossary of Terms
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