May 2024
07 Aug 2024
The global chatbots for mental health and therapy market was evaluated at USD 1.30 billion in 2023 and is anticipated to be worth around USD 2.25 billion by 2033, growing at a CAGR of 5.7% during the forecast period. The demand for convenient mental health therapy is boosting the market to grow at a faster rate.
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Chatbots for mental health and therapy are computer systems that are designed to interact with humans to assist and provide guidance for the improvement of their mental health. Chatbots are designed in a certain way that they have the potential to help people suffering from mental turmoil and are mostly helpful for those who are searching for therapies. According to the market study of the WHO, 1 in every 8 people in this world is dealing with mental suffering. There are different types of mental disorders, such as anxiety, bipolar disorder, depression, post-traumatic stress disorder (PTSD), eating disorders, schizophrenia, neurodevelopmental disorder, disruptive behavior, and dissociative disorder.
The majority of people who are at high risk of mental disorders are generally facing some adverse condition in their lives, such as poverty, disability, inequality, and violence. Psychological and biological factors play significant roles in protecting mental health as they are associated with emotional skills and genes. To get rid of negative thoughts and to find ways to get out of overthinking, these well-developed computer systems help largely and hence influence the chatbots for mental health and therapy market.
Accessible with convenience are driving the chatbots for mental health and therapy market
The rising awareness of mental health is increasing the demand for therapies for mental health support. Traditional therapy services that need appointments take more time because many people don’t prefer to go for therapy. Chatbots help to save time and provide instant digital support without worrying about time and place. With the use of artificial intelligence, chatbots, personalized guidance, and many more facilities have also become available in recent times. For instance, in April 2023, Snapchat launched a new feature named My AI Chatbot, which is powered by viral tools like ChatGPT that help people get the answers to their questions.
It has also provided emojis, a custom Bitmoji avatar, and some other features to add fun to it. Such initiatives push the chatbots for mental health and therapy market, and rising cases of mental disorders are also influencing the market. Many governmental and non-governmental organizations are taking initiatives actively, such as WHO’s Comprehensive Mental Health Action Plan 2013-2030. This plan has a few major objectives: strengthening effective governance and leadership for mental health, providing responsive, integrated, and comprehensive mental health, implementing preventive and promotional strategies for mental health, and strengthening information systems, research, and evidence for mental health.
Certain limitations are associated with chatbots in the mental health and therapy market, such as limitations with emotional intelligence, lack of expertise and training, lack of crisis management, and ethical concerns. These chatbots depend upon specific software, internet connectivity, and lack of human sensitiveness. Some of the top companies include Woebot Labs, Wysa Ltd, Babylon Health, Ginger Software, and many others.
Recent Development by Limbic Inc
Recent Development by Mendel AI
Asia Pacific region is expected to show the fastest growth during the predicted period of 2024 to 2033. The market is growing rapidly due to various government initiatives that ultimately help to make people aware of mental disorders and also make support available to help them. For instance, in India, the government launched a National Tele Mental Health Programme to enhance access to quality mental health counseling in October 2022. A startup company, Sonia-AI, has launched an AI chatbot designed to offer a convenient and accessible alternative to traditional methods of therapy.
North America dominated the chatbots for mental health and therapy market in 2023 for various reasons like growing awareness for mental health, technological advancement, and economic well-being. For instance, in the U.S., a company working to solve unsolved issues in behavioral health named Woebot Health Copilot launched a smartphone-based chatbot as a postpartum mood management tool.
Rising smartphone users in countries like the U.S. and Canada are also a reason for pushing chatbots for mental health and therapy market. According to the Canadian Telecommunications Association, it is estimated that Canada is the leading smartphone user country among the G20 countries. It is also expected that approximately 94.8% of households have access to 50/10 unlimited high-speed broadband in 2023.
Enhanced treatment models can raise the chatbots for mental health and therapy market
The issues of mental disorders are rising as per the records of WHO, more than 970 million people across the world, and it is increasing rapidly. With this, the concern among people to ask for help to improve such conditions is also rising and giving chatbots for mental health and therapy market scope to improve. Artificial intelligence-driven virtual therapists and chatbots offer a wider solution to enhance the demand for mental health help. Combining traditional therapy methods with AI, the positive results in the improvement of patients can increase as these types of enhanced treatment methods provide convenience to patients.
Predictive analytics methods can also enhance the market potential as these can predict the improvement and effectiveness of the treatment applied to the patient and hence enhance the success rate. Some of the wearable devices are available where AI chatbot software is linked, and as a result, that can help to keep track of anxiety or any type of mental issues by tracking sleeping patterns and many more such symptoms and ultimately can provide access to use them anywhere and anytime required. Methods with the help of technology for the early detection of mental disorders also enlarge the scope of the market.
| Report Attribute | Key Statistics |
| Market Revenue in 2024 | USD 1.37 Billion |
| Market Revenue by 2033 | USD 2.25 Billion |
| CAGR | 5.7% |
| Quantitative Units | Revenue in USD million/billion, Volume in units |
| Largest Market | North America |
| Base Year | 2023 |
| Regions Covered | North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa |
Market Segmentation
By Technology
By Application
By Component
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