Chatbot Market Size Analysis and Top Companies
The global chatbot market size is estimated at to hit around USD 6.96 billion by 2034 from USD 1.19 billion in 2024 with a CAGR of 19.29% from 2024 tpo 2033. The top companies operating in the chatbot market are IBM Corporation, Google, Microsoft, AWS, Oracle, Acuvate, Aivo, Artificial Solutions, Botsify Inc, Creative Virtual Ltd., eGain Corporation, Inbenta Technologies Inc., Next IT Corp., Nuance Communications, Inc. and Others.
Chatbot Market Scope
| Report Coverage |
Details |
| Market Size in 2024 |
USD 1.19 Billion |
| Market Size by 2034 |
USD 6.96 Billion |
| Growth Rate from 2024 to 2034 |
CAGR of 19.29% |
| Base Year |
2023 |
| Forecast Period |
2024 to 2034 |
| Segments Covered |
By End User, By Application, By Type, By Product and By Vertical |
| Regions Covered |
North America, Europe, Asia-Pacific, Latin America and Middle East & Africa
|
Chatbot Market Companies
- IBM Corporation
- Google
- Microsoft
- AWS
- Oracle
- Acuvate
- Aivo
- Artificial Solutions
- Botsify Inc
- Creative Virtual Ltd.
- eGain Corporation
- Inbenta Technologies Inc.
- Next IT Corp.
- Nuance Communications, Inc.
Recent Developments
- In July 2022, Tata Consultancy Services (TCS) announced a collaboration with Walton Centre NHS Foundation Trust to begin the development of digital solutions that increase specialist productivity and decrease patient wait time. TCS is expected to create a novel AI-based chatbot that will change the diagnosis and treatment of patients with headaches at the Liverpool center.
- A WhatsApp-based chatbot was launched in May 2022 by Glenmark Pharmaceuticals. This chatbot will send reminders to patients regarding their treatment for the recommended duration. This was launched specifically for patients suffering from fungal infections. Glenmark in partnership with the Indian Association of Dermatologists, Venereologists, and Leprologists (IADVL), the digital patient education tool 'Hello Skin' was created.
- In Feb 2021, Nuance announced the acquisition of Saykara, Inc, a start-up focused on developing a mobile AI to automate clinical documentation for physicians. The acquisition underscores Nuance's ongoing market expansion and technical leadership in conversational AI and ambient clinical intelligence (ACI) solutions that reduce clinical burnout, enhance patient experiences, and improve the health system's financial integrity.
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