Retail Clinics Market Size, Share, and Trends 2024 to 2034

Retail Clinics Market Size to Hit USD 12.04 Billion by 2034

The global retail clinics market size was USD 5.10 billion in 2023, calculated at USD 5.51 billion in 2024 and is expected to reach around USD 12.04 billion by 2034, expanding at a CAGR of 8.12% from 2024 to 2034. The retail clinics market is growing due to the rising demand for convenient and accessible healthcare services in retail settings.

Retail Clinics Market Key Takeaways

• North America led the global retail clinics market in 2023.
• Asia Pacific is expected to grow at the fastest rate in the market during the period studied.
• By application, the point-of-care diagnostics segment held a significant share of the market in 2023.
• By ownership type, the retail-owned segment has contributed more than 58% of revenue share in 2023.
• By ownership type, the hospital segment is projected to grow at a significant rate in the market during the forecast period.
• By distribution channel, the drug stores segment has 51% of revenue share in 2023.
• By distribution channel, the retail pharmacies segment is expected to show the fastest growth over the projected period.

Market Overview

Retail clinics serve as treatment facilities where qualified providers offer services and medications outside of traditional offices or emergency departments. Unlike traditional healthcare settings, retail clinics operate on a walk-in basis and do not have observation beds. One of their primary benefits is that patients do not need to schedule appointments to receive medical care. These clinics provide several advantages, such as longer operating hours, reduced wait times, and lower costs, which make them a convenient and appealing option for those seeking immediate, non-emergency healthcare services.

Retail Clinics Market Growth Factors

• The rising trend of routine and preventive healthcare services like vaccination and wellness checks provided by retail clinics can fuel the retail clinics market growth.
• Technological advancements contribute to the efficiency and accessibility of services, which can further boost the retail clinics market growth.
• Retail clinics promote a proactive approach to health by providing services that align with wellness goals. This factor is expected to drive market growth.
• Retail clinics collaborate with public health initiatives such as vaccination campaigns, etc, which can contribute to the retail clinics market expansion.

Market Scope

Market Dynamics

Driver

Increasing the delivery of vaccines in retail care clinics

The growing incidence of chronic diseases has intensified the focus on healthcare, especially in emerging nations where per capita disposable income is increasing. Improving healthcare infrastructure is important in these regions. Additionally, retail clinics play a vital role in global vaccination programs, which is expected to boost their market potential over the forecast period. Located in high-traffic areas, retail and medical clinics provide a convenient and efficient setting for the prompt administration of immunizations.

• In July 2023, the CDC launched the 'Bridge Access Program' to provide free COVID-19 vaccines and treatments to uninsured and underinsured adults. The pandemic highlighted longstanding barriers to adult vaccination, including lack of accessibility, lack of availability, and lack of confidence.

Restraint

Episodic nature of retail clinics

Retail clinics primarily offer basic and routine healthcare services, which may not address complex medical issues or chronic conditions, potentially limiting their attractiveness to a wider patient base. Unlike traditional primary care physicians, retail clinics provide a different level of continuity of care. The episodic nature of visits to retail clinics makes it challenging to establish long-term patient-provider relationships, which can affect the management of chronic conditions and, hence, restrain the retail clinics market growth.

Opportunity

Integration of telemedicine

Retail clinics can enhance patient access to care by giving virtual consultations and remote monitoring. The integration of telemedicine into retail clinics is expected to create numerous opportunities in the retail clinics market. Utilizing data analytics to improve patient outcomes, boost operational efficiency, and cut costs will make significant market prospects. Over the projected period, it is anticipated that increased initiatives will lead to the establishment of new walk-in healthcare facilities. One key advantage of these expansion activities is the improved accessibility for patients, which results in a higher number of visits to these clinics.

• In August 2023, Kaya, India's leading aesthetic dermatology clinic, is expanding their retail presence in India with the launch of its largest flagship clinic at Rajouri Garden in Delhi. Located in the heart of the western section of the capital, Rajouri Garden is one of the most well-known and upscale localities.

Application Insights

The point-of-care diagnostics segment held a significant share of the retail clinics market in 2023. Point-of-care diagnostics are typically less expensive than lab-based tests, reducing the overall cost of care for patients. This affordability aligns with the retail clinics’ goal of providing accessible and economical healthcare services. Advances in technology have led to the development of highly accurate and reliable point-of-care diagnostic devices. These devices are user-friendly and require minimal training, making them ideal for use in retail clinics. The significant share of the point-of-care diagnostics segment in the retail clinics market is driven by the demand for convenience, cost-effectiveness, patient-centered care, technological advancements, and the ability to support public health initiatives.

Ownership Insights

The retail-owned segment dominated the retail clinics market in 2023. This can be attributed to an increasing trend of retailers owning and operating healthcare facilities, including clinics and pharmacies. Retailers see opportunities for revenue growth and diversification by incorporating healthcare services into their business models. The evolving healthcare landscape, characterized by a growing demand for accessible and affordable healthcare solutions, has prompted retailers to expand their services into the healthcare sector. However, the retail-owned segment aligns with changing consumer preferences and enables retailers to influence the future of integrated healthcare delivery worldwide significantly.

• In December 2024, Walmart implemented plans to provide mammogram services at a clinic in Delaware, signaling an expansion initiative to offer additional healthcare services catering to the diverse needs of its customers.

The hospital segment is projected to grow at a significant rate in the retail clinics market during the forecast period. Hospital-owned clinics provide a broader range of services and frequently encompass specialist consultations and management of chronic illnesses. Both categories of clinics strive to deliver accessible and cost-effective healthcare solutions to the public. The main drivers for growth in this segment are increasing income levels, raised awareness in urban regions, and escalating lifestyle-related health needs.

Distribution Channel Insights

The drug stores segment led the retail clinics market in 2023. Drug stores have a robust infrastructure that provides convenience and accessibility for consumers looking for basic healthcare services. Clinics are usually located within larger retail chains, which makes them convenient for shoppers. Additionally, supermarkets and pharmacies often host these clinics, allowing customers to access healthcare services while doing their regular shopping.

• In October 2023, Walgreens, one of the largest pharmacy store chains in the United States, announced plans to enter the virtual care arena. The news spotlights retailers' advantages in virtual care, even amid a downturn in patient demand. Walgreens enters virtual care on the heels of Costco and Walmart, pointing to retailers’ upper hand in offering omnichannel patient access and experience.

The retail pharmacies segment is expected to show the fastest growth in the retail clinics market over the projected period. Retail pharmacies contribute significantly to this market segment, providing healthcare facilities such as hospitals, clinics, and nursing homes with essential supplies and medications for patient care. The demand from these healthcare institutions represents a crucial revenue stream for the retail pharmacy sector, ensuring efficient patient care. Several key factors propel this growth: technological advancements, including rising consumer demand and evolving consumer preferences. One of the major drivers of the retail pharmacy market is the increasing consumer awareness of health and wellness.

Regional Insights

North America led the global retail clinics market in 2023. This growth can be attributed to the presence of established industry leaders, the widespread adoption of advanced healthcare technologies, and the growing demand for convenient and accessible healthcare services. The market in the United States is experiencing expansion due to an improved healthcare system, a rise in infectious disease cases, an aging population, and the availability of high-quality diagnostic tests. Also, the number of elderly individuals in the U.S. is rapidly increasing.

• In March 2022, Walmart Inc. announced its Florida expansion in March 2022, opening five additional WalmartHealth locations in North and Central Florida. The public would have easier access to Walmart Health due to this expansion.

Asia Pacific is expected to grow at the fastest rate in the retail clinics market during the period studied. The rising demand for affordable healthcare services, the large patient population, and growing awareness about retail clinics are driving their popularity. Furthermore, rapid urbanization and the increasing need for healthcare services have boosted the growth of retail clinics. These clinics offer basic healthcare services in convenient locations by alleviating the burden on larger hospitals and enhancing access to healthcare. In China, retail clinics provide a practical and cost-effective solution to healthcare needs, particularly in underserved regions.

• In June 2024, Estée Lauder staked its claim on skin longevity, starting in China. Estée Lauder’s New Skin Care Retail Concept Combines Luxury and Science. The Estée Lauder Cos.’ flagship brand is unveiling a new freestanding retail. The brand's first Skin Longevity Institute will open in Hainan, China.
• In October 2022, Genes2Me Pvt. Ltd., one of India's leading diagnostic laboratories, announced the introduction of its Rapi-Q-Point of Care RTPCR solution for 1-8 samples, which is simple to use and provides results in less than 45 minutes.

Retail Clinics Market Companies

• The Kroger Co.
• CVS Health
• Rite Aid Corp
• Walmart Inc.
• Walgreens co.
• Nextcare Holdings, Inc.
• MedExpress
• Doctors care
• Bellin Health Systems
• Concentra, Inc.

Recent Developments

• In May 2023, a survey by Wolters Kluwer revealed that over 50% of adult patients preferred visiting retail health clinics in pharmacies, reflecting the growing influence of healthcare consumerism on care access trends.
• In June 2023, retail health clinics garnered attention as shifting consumer demand fueled rapid and sustained growth. Definitive Healthcare reported a 200% increase in retail clinic claim volumes over the past five years.
• In May 2022, CVS Health launched the virtual primary care service. It is a brand-new virtual care option accessible via a solitary digital platform. The offering links the services, clinical knowledge, and data of CVSHealth to create a more streamlined and patient-focused healthcare experience.
• In November 2022, the point-of-care CRP test can be employed in a variety of clinical contexts to lessen antibiotic overprescription, which contributes to antibiotic resistance. The test can be performed on the lightweight, slightly over a kilogram LumiraDx platform in four minutes using a small finger prick blood sample.

Segments Covered in the Report

By Application

• Point-of-care Diagnostics
• Clinical Chemistry & Immunoassays
• Vaccinations
• Others

By Distribution Channel

• Retail Pharmacy Settings
• Drug Stores
• Grocery Chains & Big Box Stores

By Ownership Type

• Hospital-owned Retail Clinics
• Retail-owned Retail Clinics

By Geography

• North America
• Asia Pacific
• Europe
• Latin America
• Middle East & Africa